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Terms & Privacy

The short version:

Inbox When Ready is designed with privacy and security in mind.

When you install the extension, it requests the minimum browser permissions that are required to make changes to the Gmail web interface.

Inbox When Ready will never read your emails, and it does not require API access to your Gmail account. This makes it more secure than the vast majority of browser extensions for Gmail, and suitable for use with Google's Advanced Protection Programme.

The extension is reviewed on a regular basis by the security teams at the Google Chrome Web Store, the Microsoft Partner Center, and Mozilla Firefox Add-ons directory.

The extension is compliant with the EU GDPR.

The project is funded by paying users and run by Peter Hartree.

The longer version...

Inbox When Ready is a browser extension created by Peter Hartree and HartreeWorks LTD.

These terms and privacy policy are effective from 30th March 2018.

The information we collect and why

Inbox When Ready does not collect, index or transmit information present in your email account.

Inbox When Ready collects the following information:

  • Name and email address

    When you install the extension, we collect the name and email address of each of your Google accounts. This enables us to personalise extension settings and email you about the extension. You can opt-out of email correspondence by clicking the link at the bottom of the emails we send, or by sending a request to [email protected].

  • Extension usage data

    When you use the extension, we may collect usage data including the time of use and the functions used. This enables us to better understand your needs and provide you a better product. You can opt-out from extension usage data collection on the "Privacy" dialog of the extension settings.

  • Extension error data

    When you use the extension, we may collect diagnostic data if you experience an error (e.g. a bug in Inbox When Ready, or a conflict with another extension). This enables us provide you a better product. It is not yet possible to opt-out of this.

  • Payment details

    If you pay for the extension, our payment processor will collect your payment information including card details and postal address. This enables us to apply appropriate tax rates, process your payment and comply with accounting requirements.

  • Website usage data

    When you visit our website, we may collect website usage data including time of visit and the pages you visit, in order to improve our website.

  • Support request data

    If you request email support, we collect all the information you send us in order to assist you.

The legal basis for the collection and processing of this data is legitimate interest, namely your interest in enjoying a useful service and our interest in efficiently providing it.

Personal data is only retained as long as is necessary for the purposes outlined above.

We use the following third party services as data processors:

  • Plausible
  • Google Analytics
  • Mixpanel
  • Chargebee
  • Stripe
  • PayPal
  • Pipe Ten

These processors may store your data outside of the European Economic Area. Our contracts with these processors include data processing agreements which are compliant with the EU GDPR data protection laws.

Your rights

You have all the standard data rights granted by the EU GDPR data protection laws, whether or not you are resident in the European Union. To exercise these rights, just email [email protected].


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

The Inbox When Ready browser extension meets Content Security Policy (CSP) recommendations and is reviewed on a regular basis by the security teams at the Google Chrome Web Store, the Microsoft Partner Center, and Mozilla Firefox Add-ons directory. The extension does not require API access to your Gmail account.

Questions about this privacy policy

If you have any questions about this privacy policy you can contact us at [email protected].

Changes to this policy

We may change this privacy policy from time to time by updating this page. If you are an active user of Inbox When Ready we will notify you in advance of any substantive changes. Otherwise you should check this page from time to time to ensure that you are happy with any changes.

Liability disclaimer

We strive to create robust and reliable software. Nonetheless, we must emphasise that the software is provided "as is", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose and noninfringement. In no event shall the authors or copyright holders be liable for any claim, damages or other liability, whether in an action of contract, tort or otherwise, arising from, out of or in connection with the software or the use or other dealings in the software.

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